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Library Services During COVID-19: Home

Library Services During COVID-19

Is the library open and what changes will I see?
The Lipscomb Library will reopen to members of the Randolph College community on Monday, February 1.  Please refer to the library's main website for today's hours.  Access to floors 1-3 and 5 is restricted to library staff only, and the seating areas on the 4th (main) floor will be limited to 1-2 persons per table, spaced six feet apart.  Masks will be required at all times, and we cannot allow the consumption of food and beverages as that would require the removal of masks.

Can I check out materials?
Faculty, students who can visit the Lipscomb Library, staff, and retired members of the Randolph College community may check out materials by following the instructions found here. Students who are taking classes remotely, please contact Kelsey Molseed for assistance with checking out materials during the spring 2021 semester.

Can I still access the databases?
Yes. Anyone on the campus network can access all of our databases. And all of the databases (with the exception of Factiva) can be accessed off-campus with a Randolph username and password. When you access one of the databases off-campus, you should see the login prompt pictured below. If you encounter an issue with off-campus database access, try to work through some of the troubleshooting tips provided in our How Do I Get Off-Campus Access? guide.  If you still run into problems, contact Lisa Broughman.
         database login for off-campus

Can textbook or reserve materials be digitized and shared with students?
Yes. If you are a faculty member seeking assistance with reserve materials, please contact us for more information on purchasing digital access to resources or to ask the library to scan portions of existing reserve materials.

Can I order materials through interlibrary loan?
Faculty and staff may resume ordering physical materials through interlibrary loan.  Students may request electronic copies of materials, such as articles and book chapters that can be scanned by the lending library.  Please contact Kelsey Molseed for assistance with locating materials for student research.

I am a student and I still have books or videos checked out from Spring 2020. What do I do?
If you are planning to return to campus for the Spring 2021 semester or you live in the Lynchburg area, hold on to them and return them to the bookdrop by the front entrance of Lipscomb Library.  If you cannot return your books in person, please contact Lisa Broughman for further instructions.

Will groups be able to hold meetings in the Library?
Due to building capacity restrictions, faculty committees, sports teams, and student groups will not be able to use meeting spaces in the library.  Access to floors 1-3 and 5 will be restricted to library staff only, while seating on the 4th floor will be limited to 1-2 persons per table, spaced 6 feet apart.

Will computers be available for student use in the library?
While the computers located on the 3rd floor and in the Library Teaching Lab will be unavailable, the 4th-floor computers have been redistributed throughout the open areas for appropriately spaced student use.

Who can I contact with additional questions?
You can email, or call (434) 947-8133. To get in touch with a specific person or department, see our contact page.

Research Help

The Research Help Desk on the library's main floor will typically be staffed from 1-5 pm on Monday-Thursday during the spring semester.

Chat help is available through the library website 9-5 Monday through Friday.

Or, contact our Research & Instruction Librarian at to get help via email or set up a Google Meeting.

Video tutorial of a search using OneSearch on the library homepage:

Scholarly Publishers' Resources on COVID-19