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How Do I...?: Check Out Materials

Requesting Library Materials (Randolph Faculty, Staff & Retired Employees)

Due to COVID-19 and the decision to move instruction online, physical access to the building will be restricted to Library and ASC employees during the fall semester.  Can faculty, staff, and retired employees of Randolph still check out books and videos during this time?  Absolutely!  Simply follow these instructions to place a hold for materials owned by Lipscomb Library, and to check on the status of your holds.

Closed Stacks FAQ

Do I have to place holds on ALL of the library materials to check them out?
Yes, at this time access to the building and our collections is restricted, so you must place a hold for all of the materials you would like to check out.

How long will it take for me to get my books?
The library staff will retrieve your materials from the stacks and let you know via email when they are available for checkout. But please be patient with us. In most cases, we should be able to retrieve your materials within a few hours, if you make your request before 3:00 pm (M-F).
 

What is the procedure for me to pick up books?
Our system will send you an automated email notification when the books are ready for pickup. Please call the library's front desk at 434-947-8133 to make an appointment between the hours of 9:00 am & 4:00 pm, Monday-Friday.  We will have your items checked out and waiting for you inside the front lobby at your appointed time.

What if I can't come to the library today to check out my books?
Items will stay on hold for you for seven days. After that time, the library will reshelve the materials and you will have to place another hold on them in order to check the materials out.

How long can I check library materials out?
Your checkout period is based on whether you are a currently enrolled student, faculty, staff member, or a retired member of the Randolph College community. For more information, check out Lipscomb Library's Circulation Policy page.

What if an item is already checked out? Can I still place a hold on it?
Yes, you may place holds on items that are already checked out. Please be aware that we will have to quarantine library materials for four days after they are returned to us, which will delay their availability.  However, you will receive an email notice when they are available for checkout.

What else can I do with the My Account feature?
After you have logged in to your account in the library catalog, you can place holds on library materials, check the status of your holds, and renew items you have already checked out.
 

Placing a Hold on Books

To check out materials from our circulating collection, follow the steps outlined below:

Search for your books
Use the search box on the Lipscomb Library website to find materials physically located at the library. Click on the Library Catalog tab to ensure it is highlighed, then search by author, title, or subject.

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Placing a hold
When you find a book you would like to check out, click the Place Hold button on the right of the search result list.

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Log in to your account

You will be prompted to log in to your account.  Use the number located beneath the barcode on your PawPass.

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Place the hold

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Congratulations, you have successfully placed a hold on your materials!  At this point, all you need to do is wait.  The library staff will retrieve your materials from the stacks and will email you when they are available for checkout. Please call the front desk of the library at 434-947-8133 to make an appointment pick up your materials between the hours of 9:00 am - 4:00 pm, Monday-Friday.

Check the Status of My Hold

To check on the status of your hold, follow the steps outlined below:

Log in to your account
Use the My Account link on the Lipscomb Library website toolbar to log in to your library catalog account then enter the number located underneath the barcode on your PawPass.
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Check your holds tab
When your item is available for checkout, you will see a green exclamation mark on your holds tab.

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